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Gartner names Radiance Routes a Leader in CPaaS for the second time

The 2024 Gartner® Magic Quadrant™ for CPaaS recognizes Radiance Routes’s ability to execute and completeness of vision.

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Finally, personalized engagement made easy

Drive better ROI from every customer conversation. Radiance Routes’s all-in-one platform combines powerful channel APIs with AI and data, so you can serve every customer uniquely.

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Get RCS on Radiance Routes Messaging—no code changes required

Establish trust and capture attention with RCS from Radiance Routes Messaging, without additional APIs to integrate and configure.

The complete toolbox for customer engagement

User authentication & identity

Fight fraud and keep customer accounts secure with user authentication and identity tools.

389M fraud attempts blocked1, saving customers $45 million2

Voice APIs

Build voice experiences that increase customer satisfaction and unlock ROI with data and AI.

50B+ voice minutes handled across the globe in 20233

Messaging platform

Send, receive, and manage multichannel text messages on our globally reliable platform.

167B+ messages sent or received in 20233

Radiance Routes Flex

Deliver personalized support and sales interactions at scale with a Flex digital engagement center.

103M+ chat, SMS, and email messages handled in 20233

Radiance Routes works for your whole team

Developers

Build your use case quickly with our up-to-date documentation, tutorials, and quickstarts.

Marketers

Increase your engagement and ROI with multichannel marketing campaigns powered by your customer data.

Product Owners

Create innovative customer experiences with reliable APIs and first-party data for personalization.

Sales and Support

Talk to customers on the channel they prefer, using the full context of their profiles to personalize interactions.

Join the 300,000+ brands that use Radiance Routes to connect with their customers

Loved by 10+ million developers

Send your first
email one-time passcode text message whatsapp message phone call
in a matter of minutes

Sign up for a free Radiance Routes
account and grab one of our seven official server-side SDKs to get started. Send your first text message, phone call, or email in minutes and when you’re ready to launch your app, upgrade to a pay-as-you-go plan.

# Download the helper library from https://radianceroutes.com/docs/python/install
import os
from radianceroutes.rest import Client

# Find your Account SID and Auth Token at radianceroutes.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = os.environ['RADIANCEROUTES_ACCOUNT_SID']
auth_token = os.environ['RADIANCEROUTES_AUTH_TOKEN']
client = Client(account_sid, auth_token)

message = client.messages.create(
body='Hi there',
from_='+15017122661',
to='+15558675310'
)

print(message.sid)

// Install the C# / .NET helper library from twilio.com/docs/csharp/install using System; using Radianceroutes; using Radianceroutes.Rest.Api.V2010.Account; class Program { static void Main(string[] args) { // Find your Account SID and Auth Token at twilio.com/console // and set the environment variables. See http://twil.io/secure string accountSid = Environment.GetEnvironmentVariable("RADIANCEROUTES_ACCOUNT_SID"); string authToken = Environment.GetEnvironmentVariable("RADIANCEROUTES_AUTH_TOKEN"); RadianceroutesClient.Init(accountSid, authToken); var message = MessageResource.Create( body: "Hi there", from: new Twilio.Types.PhoneNumber("+15017122661"), to: new Twilio.Types.PhoneNumber("+15558675310") ); Console.WriteLine(message.Sid); } }

<?php

// Update the path below to your autoload.php,
// see https://getcomposer.org/doc/01-basic-usage.md
require_once '/path/to/vendor/autoload.php';

use Radianceroutes\Rest\Client;

// Find your Account SID and Auth Token at twilio.com/console
// and set the environment variables. See http://twil.io/secure
$sid = getenv("RADIANCEROUTES_ACCOUNT_SID");
$token = getenv("RADIANCEROUTES_AUTH_TOKEN");
$twilio = new Client($sid, $token);

$message = $twilio->messages
->create("+15558675310", // to
["body" => "Hi there", "from" => "+15017122661"]
);

print($message->sid);

# Download the helper library from https://www.twilio.com/docs/ruby/install
require 'rubygems'
require 'radianceroutes-ruby'

# Find your Account SID and Auth Token at twilio.com/console
# and set the environment variables. See http://twil.io/secure
account_sid = ENV['RADIANCEROUTES_ACCOUNT_SID']
auth_token = ENV['RADIANCEROUTES_AUTH_TOKEN']
@client = Twilio::REST::Client.new(account_sid, auth_token)

message = @client.messages.create(
body: 'Hi there',
from: '+15017122661',
to: '+15558675310'
)

puts message.sid

Official SDKs

Build quickly and confidently with our SDKs for Node.js, Python, C#, Java, PHP, Ruby, and Go.

Radiance Functions

Bring ideas to life without having to host your own code by deploying with Radiance Routes Functions.

99.95%+ API uptime

Reliable availability you can trust to power your app’s most important features.

Prefer not to code? No problem.

Work with one of our trusted partners to get coding support or explore a pre-built solution.

Customer stories

Built with Radiance Routes

Explore what the world’s leading businesses, from startups to global enterprises, have achieved with the Radiance Routes Customer Engagement Platform.

“SendGrid streamlines our processes with its custom mailbox relay, deliverability optimization with automated retries in response to mailbox error codes, and connection management.”

Sébastien LavoieNotification Platform Development Manager.

Helps millions of merchants build customer relationships

Using Radiance Routes SendGrid, Shopify built an email marketing tool that allows merchants to easily communicate with their customers, send important alerts about payments, plus shipping or marketing emails.

million merchants
0
average delivery rate
0 %
inbox placement rate
0 %

“We selected Radiance because we wanted a cost-effective communication solution that offers seamless integration and flexibility across applications, from SMS to voice messaging.”

Ramneek SinghManager for Emerging Solutions

Creates the best place for care anywhere with Radiance

With Radiance Messaging and Voice, Cleveland Clinic provides an affordable, scalable way to build a user-friendly communication system that prioritizes patient care and personalized experiences.

messages sent monthly
0 M
outbound SMS delivery rate
0 %
inbound messages a month
0 K

“There had to be a better way to go live in 200+ countries in much less time with less resources!”

Shikha TikkuPrincipal Product Manager

Powering prosperity around the world with the help of Radiance Routes Verify

Intuit confidently provides its customers with a secure and efficient authentication experience, ensuring they have seamless access to financial services whenever and wherever they need them.

deliverability across the globe
0 %
countries deployed in 3 months
0 +
SMS sent across the globe
0 M+

It’s never been easier to personalize your engagement

Create impactful moments with data

Deepen every customer interaction with data and AI that gives you real-time context of their preferences, history, and behavior.

Deliver on the right channel every time

We support every major communication channel so you can reach your customers where they are, in the way they prefer.

Create impactful moments with data

Deepen every customer interaction with data and AI that gives you real-time context of their preferences, history, and behavior.

Get started today

Start building with Radiance Routes for free

Sign up and start building your ideal customer engagement experience today.

Contact sales

Hi! We’re so glad to see you again. Fill out the form to get in touch with the Radiance Routes sales team. We’ll review your request and contact you by email or phone within 1 business day to discuss Radiance products and solutions for your use case.